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Frequently Asked Questions
Get Answers to Your Questions
Frequently asked questions
Common
Payment & Insurance
Online booking is currently available only for new patients.Established patients should schedule by phone, email, or in person so our team can select the correct appointment type and length.
No. Please contact our office before scheduling. Depending on how long it has been and whether you have a new concern, we may recommend a longer returning-patient evaluation.
Not at this time. Established patients may contact the office by phone, email, or in person to schedule.You may still use available Jane features for forms, appointment information, and account-related functions.Only include that last sentence if those features are enabled for existing patients.
New-patient evaluations are generally scheduled for approximately 60 minutes.
Treatment may begin when clinically appropriate and sufficient time is available. In some cases, records, imaging, referral, or further evaluation may be needed first.
Wear comfortable clothing that allows you to move and helps your doctor evaluate the area of concern. Gowns or other appropriate clothing are available when needed.
New patients are scheduled with the chiropractor who has the most appropriate availability. All of our doctors work within shared clinical standards and may consult with one another when helpful.If you with to schedule with a particular provider please let us know.
Usually not. Your doctor will determine whether imaging or referral should be considered based on your history and examination.
Yes. Please contact the office before scheduling so we can collect the appropriate claim and billing information.
Yes. You may bring a support person when appropriate. Please let us know if you have specific accessibility or communication needs.
Don't see your question? Call us at (425) 467-5955 or contact us. We're happy to answer questions you have before your first visit.
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